Privacy Policy

Or Otami (hereinafter: "the Company", "we" or "us") respects your right to privacy. We want to enable you to make informed decisions regarding the use of your information.

The purpose of this privacy policy is to explain how the Company handles information collected through the website koreancosmetics.co.il (hereinafter "the Website") or through the services provided by the Company (hereinafter collectively: "the Services") and how the Company collects, uses, discloses, and protects the information received from users.

The privacy policy is written in the masculine form for convenience only, and it refers to both women and men. Terms in this document that are not explicitly defined herein will be interpreted according to the definitions given to them in the Terms of Use, located at https://koreancosmetics.co.il/pages/תקנון-האתר

Information We Collect

"Personal information" or "information" is information that can be linked to an individual or entity, such as a name, phone number, or email address. For some of the services we provide, including joining our customer club (hereinafter "customer club") and making purchases on the website, personal information must be provided. As part of registering for the customer club, you will be required to provide us with information, including your name, mobile number, and information about your purchases. As part of registering for purchases on the website, you will be required to provide us with information, including your name, address, and mobile number. In addition, other information we may collect from you includes email address, date of birth, gender, and address. Furthermore, if you connect to us through "Facebook" or other social networks, we will receive personal information as provided by Facebook or the relevant social network. Please check the policy of the social network through which you connect to understand what information is transferred from them to us. Also, if you contact us, we will collect information related to your inquiry. You are not legally obligated to provide the information, and providing the information depends on your will and consent. However, if you do not agree to provide all or part of the information, some of the services we provide may be withheld from you and/or you may not be able to receive the services and/or register for the customer club. Additionally, we may retain other details about your use of the services, such as advertisements you viewed on the website, pages you viewed, or offers and services that interested you. There is certain information that may be automatically collected about your computer, browser, operating system, IP address, and/or mobile device, as well as your location.

How We Protect Information

We employ industry-standard measures to protect the information provided to us, both during transmission and after we receive it. However, no electronic transmission or storage methods are completely secure. Therefore, while we strive to use accepted methods to protect your information, we cannot guarantee its absolute security.

We will delete any personal information we receive from a user upon receipt of a written request from that user. We cannot recover deleted information.

How We Use Information

We will not share your information with other parties without your express consent, except in ways explicitly mentioned here, and unless required to do so by any law, regulation, or court order, or to cooperate with an investigation by law enforcement authorities.

We use the information you provide to us to provide you with our website and services, such as sending your orders to you, and sending information about promotions, news, or events via email or SMS messages.

Additionally, we will use the information you provide when contacting us to respond to your request and for monitoring and improving services.

We may use the information for our internal needs, such as to diagnose problems with our servers or to make our services more useful or to adapt them to your needs.

We may transfer your information to:

Companies affiliated with us, or to suppliers and/or subcontractors, such as suppliers who collect, process and/or store information for us. We will require our affiliated companies, suppliers and/or subcontractors to comply with our privacy practices.

Business partners with whom we may jointly offer products or services, or whose products or services will be offered on our website. You will know when a third party is involved in the offering of a product or service when their name appears in the offer, alone or together with our name. If you choose to use these products or services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these business partners. If you no longer wish to allow a third party to use your information, please contact that third party.

Referral to other websites. If you were referred to this website from another website (for example, via a link), we may share certain information about you with the referring website. We encourage you to review the privacy policy of any website that referred you to our website. In addition, when you go to our partners' website via a link from our website, we provide that partner with a unique identifier, so that they know you were referred to them from our website. This unique identifier will not contain your personal information.

In addition, it is possible that by analyzing all the information we collect or receive, including information about users, we may create statistical information about a wide range of users (hereinafter: "Statistical Information"). Statistical information helps us understand trends and user needs so that we can consider new services and products and so that we can adapt existing services and products to user needs. Statistical information is anonymous and we will not link it to personal information. We may provide statistical information to our partners, without limitation, according to commercial terms determined at our sole discretion.

We may analyze statistical data using software that provides information and statistical analysis services, including, but not limited to, Google Analytics ("Analytical Tools"). The collected information is intended for analysis, research and control purposes. We may transfer statistical data to our customers and business partners (as detailed below). In addition, we use the information we receive through analytical tools to improve the system. The information that Google Analytics collects as a result of your use of the system is subject to Google Analytics' terms of use and privacy policy as detailed below: http://www.google.com/analytics/terms/us.html, http://www.google.com/policies/privacy/.

A Cookie is a short piece of text sent to the browser of a website visitor. Upon a return visit, the browser sends this piece to the original visitor's device. We use cookies to customize your user experience to your needs. We may use a "persistent" cookie to save your settings and personalizations. Also, if you log in to the website, the cookie will be used to identify you as a valid user, so you don't have to re-enter your details every time you use the website. Most web browsers are pre-configured to accept cookies, but you can change this setting so that your browser blocks all cookies or so that the browser notifies you every time a cookie is sent. You can also delete any existing cookie at any time. However, some features of the Services and/or the Website may not work properly if you disable or remove cookies.

Use of Services by Children

The Company does not collect identifying information from children under the age of 13. In the event that you become aware that a child under the age of 13 has registered without the consent of their parents or guardian, please notify us immediately.

Other Uses and Information Transfer

We will cooperate with law enforcement authorities or any judicial order that requires or directs us to disclose the identity, behavior, or digital content of any user suspected of engaging in activities deemed contrary to law or infringing activities. We may use the services of subcontractors located in countries other than your country of residence, and send them the information we receive. For example, we may send your information to countries outside of Israel. All subcontractors will be subject to non-disclosure and non-use obligations. Nevertheless, in some countries there may be levels of protection for personal information or other information that are not comparable to the level of protection in your country. We may transfer our databases containing your information if we sell our business or part of it, including during negotiations regarding such a transaction and including transfer outside of Israel.

Viewing, Correcting or Updating Your Information

We allow you to review the information you provided during registration and to change data, inaccuracies or errors in the information. To request to review the information or to correct and update your personal information, please contact us here.

We will retain your information for as long as your account is active or as needed to provide you with services. If you wish to close your account or request that we no longer use your information to provide you with services, please contact us at the email address listed above. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Communication and Notifications

We may send you emails as well as SMS messages or other notifications about us or our products and services. By accepting our terms of use (including the terms of this privacy policy) or using the website and/or services, you agree to receive such commercial messages. You can remove your personal details from our mailing list and stop receiving messages from us in the future, by clicking on the unsubscribe link appearing in any message or by contacting customer service or by replying to the email address from which the message was sent. Please note that we reserve the right to send you service-related notifications, including service and administrative messages, pertaining to your account, without offering you the option to opt out of receiving them, unless you close your account.

Changes to the Privacy Policy

Our privacy policy may change from time to time. If changes are made to the privacy policy that involve a reduction of your rights or a different use of the personal information you provided, an announcement will be published on the website.

For any questions or issues related to the privacy policy, please contact customer service: 050-689-9989

Last updated: 11.2025